Why should I shop at Freemans?
Kaleidoscope/ Look Again/ bonprix/ Curvissa/ Swimwear365 have joined the Freemans family. Our Freemans brand offers a much wider range of products, which means that you can shop many of the items you already love to buy as well as giving you the opportunity to choose from a broader selection of fashion, homeware and beauty. You can now use your Kaleidoscope/ Look Again/ bonprix/ Curvissa/ Swimwear365 account at Freemans using exactly the same account details and website logins that you use today.
How do I use my account on Freemans?
If you have a credit account, you will still receive the same statement each month and continue to pay using the same details.
You can visit the Freemans website to place your orders and/or manage your account, where you will use exactly the same account information you use today on the Kaleidoscope/ Look Again/ bonprix/ Curvissa/ Swimwear365 website. Your Kaleidoscope/ Look Again/ bonprix/ Curvissa/ Swimwear365 account will be presented in the My Account area on the Freemans website in the same way that it is presented on the Kaleidoscope/ Look Again/ bonprix/ Curvissa/ Swimwear365 site.
You will still be able to contact us in the same way you do today.
Will I still be able to pay in the same way?
Yes, all of your payment options will remain the same.
If you use the Kaleidoscope/ Look Again/ bonprix/ Curvissa/ Swimwear365 website to make your payments today, you will be able to pay in exactly the same way by using your existing details to log into the Freemans website.
You will still receive a statement each month which details all of your payment options.
Will I still be able to buy the products I love?
All of your favourite products will be available to buy from Freemans but you will also find a much broader range to choose from including fashion, homewares and beauty.
Will I still get an envelope and GIRO slip with my statement?
Yes, your statement will continue to be provided in the same way it is today. If there are any changes in the future, we will notify you accordingly.
You can also visit My Account if you would like to set up a Direct Debit
Will deliveries and returns change?
At Freemans we offer free delivery and free returns.
Within the My Account page on the Freemans website you will be able to see previous orders and arrange a return in the same way that you do now.
Does Freemans have different sizing?
Any Kaleidoscope/ Look Again/ bonprix/ Curvissa/ Swimwear365 products you usually buy will be exactly the same as they are today. Size guides are available on the website for all other products and don't forget, you still have our 14 day home approval period so that you can try before you buy!
Will I still get offer codes/discounts?
Our best offers are always available on the website and if you sign up for our emails.
Promotional activity will remain subject to the same terms and conditions as they are today.
Promotional activities are conducted for a variety of reasons and at various times throughout the year. As with all organisations, promotions are made available at our discretion and customers are selected for them based on many things including but not limited to; the product types and styles they like to buy, the availability of certain lines and the frequency with which they shop. We review our promotional activity constantly and as you may be offered further incentives in the future.
